Testimonials

The team at PMA is hands down the most professional and customer focused organization I have ever interacted with. I never waited more than 15 minutes for an email response. I get the sense in working with them that they have seen every problem, hiccup, snafu, and pitfall there is; they were unfazed and diligent in sorting out everything that got thrown my way. I have now bought two homes with them and I will continue to do so. They are absolutely the best around and I would recommend them to anyone in any home buying situation.

The PMA team was incredibly helpful with our recent home purchase. Our purchase was complicated as we were buying from a long distance and their team of professionals walked us through each step and went the extra mile to keep us on track to secure funding by our closing date. We relied on them to understand all steps of the process from structuring our financing and the different options available through ensuring all moving parts were in place by our closing. Thank you PMA team!

Thank you all for your hard work and efforts in making our loan for our new home possible!!! Your dedication and care was outstanding - more than anyone could ask for!!! We were so grateful to have had you working with us and for us throughout the entire process-THANK YOU!!!!!

The customer service was great. Everyone was friendly, responsive, and patient throughout the entire process. I'm so thankful for the positive experience and service I received with Philadelphia Mortgage Advisors.

Everyone at Philadelphia Mortgage Advisors was so helpful, knowledgeable, and responsive. We were dealing with buying a house from across the country and they made everything very simple, especially with the availability of the portal for uploading and signing documents. Greta Henery and Cheryl Conard were terrific to work with-friendly, pleasant, and always willing to answer questions. I recommend them highly!

There is no way PMA could possibly improve on the service we received as it exceeded our expectations. Kim Porto really made the process as smooth as possible. It felt customized to us and our situation.

I've been involved in a few other closings before but this was by far the easiest. It almost couldn't be believed when we finished our settlement and were handed the keys. We had confirmed our financial information, paid our deposit, signed papers and owned a house. It seemed too easy. Thanks Kim and everyone at PMA for making our dreams possible.

My wife and I really did our research. We enrolled in an educational class for first time home buyers which guided us through the process of selecting a lender. We were instructed to compare interest rates, down payments, points and APR among other things. After careful evaluation of 10 different lenders we discovered that Philadelphia Mortgage Advisors had the best all around value with their loan program! Fast forward: two years later, after we fixed our credit through the first time home buyers program, we re-evaluated PMA and a few other companies recommended by our Realtor and close friends. Guess what? PMA still blew the competition out the water! Jessica DeLisi worked with us every step of the way. Answering phone calls and fielding our questions through email and text at all hours of the day and night. She made the entire process understandable and was so helpful. We've stayed in touch with her and love out new home. Thank you so much PMA and Jessica for all energy and effort you put into making our purchase an all around success!

I just purchased my first home and there is not a better feeling in the world than this. Naturally, I had a lot of questions and some hesitation but the staff at Philadelphia Mortgage Advisors made it feel easy. They told me everything I needed every step of the way and was able to close my loan in a month. Again, The staff at PMA helped make this the best and easiest decision I have ever made.

Can't even put into words how above And beyond Mary Jo Elliott Gibson went to make sure we had everything and anything necessary to get our mortgage and our new home. She definitely has all of her ducks in a row! She made a stressful process go as stress free as possible and we felt so comfortable with her handling our mortgage. Thank you doesn't do justice to how wonderful of a job you did!

Clara Meyers and her team were, from beginning to close, the most personable, professional, honest and competent folks I have ever had to deal with. I have had 5 total mortgages in 4 different cities and regions of the country. By far the best experience so far! Highly recommend!

We were working with our local bank for our mortgage, but the processes was taking a long time. This was our first house, so I just thought the process was lengthy. I was referred to Cheryl Conard at PMA and after our first phone call, I knew we wanted to work with her. I felt like we almost accomplished more on that first phone call than I did with my local bank. Cheryl and the rest of the team were courteous, prompt, and extremely friendly. We wanted to close by a certain day and PMA allowed for that to happen. During closing, Cheryl went over all of the steps with my wife, which helped add to her comfort level. If I could do it all over again, I would have researched this better and would have went to Cheryl first. At least my friends won't make the same mistakes I did, because they have all heard about PMA now.

My wife and I used Philadelphia Mortgage Advisors when we bought our first home in the summer of 2014. Not only did they get us pre-approved in less than 12 hours (there were 3 other offers aside from ours), our advisor as well as the company president made themselves available to us over the weekend if we had any questions or concerns. When it came time for closing, our advisor attended the closing with us to make sure everything went smoothly. I will absolutely use them for our next home purchase and recommend their firm to everyone!!

Cheryl Conard was absolutely amazing! She was always quick to respond and truly made us feel like we were her #1 customer. Her professionalism and positive attitude were second to none! She even emailed me several days before closing saying that our interest rate had gone down; she was on our side every step of the way!

This is the second time that we refinanced our home with Cheryl Conard and her team at Philadelphia Mortgage Advisors. And once again they were absolutely fabulous! We were able to get the rate that we wanted and shorten the term of our mortgage. All of this was done expeditiously, with no stress, and it occurred just as Cheryl said it would.

All involved in the process kept us informed of every step, and made us feel more like we were dealing with family

I’ve lost track of how many times I’ve gone to Eileen for mortgage financing and refinancing -- at least six, and more like eight if you include my husband's transactions with her before he and I met. It matters a lot to me that Eileen is spirited and funny, but it matters to my pocketbook that she’s smart and efficient and direct. If I go to her and refinancing isn’t in my best interest, she tells me to wait, even though she’s talking herself out of income. That’s true service.

Eileen Marolla is the best. I have been a realtor in Center City for 17 years. I have been referring Marolla for 17 years. She has the ability to make what often can be an onerous process fun.

With intelligence, integrity, humor and style she handles the mortgage process from beginning to end AND she is actually there at the settlement to personally go over all the documents. What other mortgage person refers you to another bank if it has a better program than they do? Marolla does! She did it with me!

I have even heard of some that refer to her as “The Mortgage Goddess”

Marolla rocks.

I worked with Eileen buying my first home. The entire experience of buying a house was totally foreign to me but Eileen got me a great rate, explained what we were doing at settlement, and basically made the entire process easy.

I will absolutely work with Eileen again for my next mortgage.

Eileen Marolla is absolutely stupendous at her job. I have a kindergartner’s understanding of things like financing. She managed to calmly talk me through the mortgage process, holding my hand the entire way. She's not only smart, but funny and warm and delightful. I can’t imagine working with anyone else.

I recently had the pleasure of financing a new home through Clara Meyers and Philadelphia Mortgage Advisors. They were very professional and made the process as painless as possible. As compared to a recent mortgage loan experience in Washington D.C., this was a cake walk. Thanks Clara!

My husband, Brian, and I were so very pleased with our refinancing experience. We have been clients of Jim’s for a while but we hadn’t had a need for his services for a few years. We had been getting overwhelmed with FHA refinancing information in the mail and they all appeared either too good to be true or not legitimate, so we basically ignored them. Jim proactively reached out to us and did a great job of explaining the benefits, especially to people like us, who were not planning on moving for a very long time. We did have to provide a lot more paperwork than we had anticipated for a streamline but, in the end, it was all worth it. We, thanks to Jim and PMA, received a great deal and we were so happy with the results. Jim kept us posted on the progress throughout, explained things in a way we could understand and always seemed to have our best interest in mind. We’re really happy to have him on our side.

Jim Walsh was a pleasure to work with during the refinancing of my current mortgage. Getting documents to him was very simple through email and he came to my location for both signing the documents for the applications and the final signing of the mortgage. Each time he came completely organized and we got what we needed to get done without any time wasted. He also let me know when the individual would be calling me for the appraisal of my property and the individual that did the appraisal was able to work very easily with my work schedule so no time would be missed.

I believe he did an excellent job in getting the refinance done in a very timely matter. He made the entire process extremely easy for me and explained everything that was going to happen with the time frame for this process. He was always very responsive to all my questions and with him coming to my location each time made the refinancing simple. Even once all documents were signed he made sure I had all information necessary to make my initial payment and all documents were provided in electronic form. I would highly recommend him to anyone else

Our mortgage process with Jim was a painless experience. Jim is very organized and clear about next steps–what’s needed and when–and very responsive when it comes to follow-up on pending items. Simply put, Jim is professional and enjoyable to work with.

You took care of everything for us so we didn't have to worry about anything, answering all my emails within about 10 minutes even if it was one in the morning or a Sunday afternoon! It was also great that you were willing to have meetings wherever worked best for us. It was so great having someone we could trust to handle this important part of our financial life for us so we didn't have to worry about it. Thanks for all your help!

You really made us aware of everything that was coming at us and what to look out for. You also stayed on top of the steps we needed to take to insure that we didn't delay the process. For me, just meeting at my office or in spots that were convenient to us was huge as well. I would recommend you to anyone that is looking!